THE FINE PRINT

The Basics:

Guests may pay for their program in either Canadian (CD$) or US (US$) dollars. We accept VISA, MasterCard, and AMEX. Note for our American/International guests: these charges are made in Canadian dollars and converted by your credit card company at the best exchange rate to your currency.

All our prices are quoted PER PERSON. Taxes (federal and provincial) are added to the quoted program price. The 6% federal tax (called the GST) is partially refundable to our international guests (we provide a receipt and an official refund application form upon your departure).

All our prices and program activities are subject to change without notice.

All our guests are required to sign a waiver and release of liability form before starting their program with us. As our activities take place in remote locations, sometimes without quick access to medical help, these activities may be hazardous and require acknowledgement of risk by our guests.

We do not permit possession or use of tobacco products anywhere on our property.

Our Terms:

A $500 deposit is required to reserve your space in your selected program. We suggest reserving early as we can only accommodate a maximum of 14 guests; most programs sell out months in advance and have a waiting list. Upon receipt of your deposit, we will send you a confirmation package including a complete packing list of things you will need for your vacation, as well as a questionnaire, waiver and medical form that must be returned to us in advance of your arrival.

The balance of the payment is due 60 days before arrival to retain your reservation; we reserve the right to sell your space if your balance has not been paid 60 days before your original arrival date.

Cancellation Policy:

Deposits are only refundable more than 60 days prior to the originally scheduled arrival date, minus a $200 administration fee per person. Within 60 days of the originally scheduled arrival date, both deposits and balances of payment are non-refundable.

If you must cancel your trip 2 weeks or more in advance of your originally scheduled arrival date, you MAY be able to reschedule your vacation within the same season, DEPENDING UPON AVAILABILITY, and have your full deposit or balance transferred. Cancellations less than 2 weeks prior to arrival cannot be rescheduled or refunded.
WE HIGHLY RECOMMEND THE PURCHASE OF CANCELLATION INSURANCE TO COVER THESE SITUATIONS.
If you wish help arranging your cancellation insurance, we recommend that you call Karen or Shelley at Totem Travel, toll free 1-866-364-1254 (direct 1-250-364-1254) or email karen@totemtravel.ca.

Refunds or credits are not given for early departures from or delayed arrivals to a program for any reason.  Refunds or credits are not given for prepaid activities booked in advance if they are available but not taken during the vacation.

We reserve the right to offer special discounts via our web site at www.hiking.com . Please check in advance of making a reservation for early bird or last minute specials. These discounts are not offered retroactively, and are only available for reservations made online through the web site.

Mountain Trek Programs all include:  private bedrooms with private bathrooms for singles and couples in our exclusive private mountain retreat, program activities, all your meals and snacks, daily personal laundry service, use of sweat suits, T-shirts, robes, backpacks, water bottles, use of all facilities (Jacuzzi, sauna, CYBEX weight room, fireside lounge), and transfers between Castlegar airport to and from the Mountain Trek lodge on Fridays only at standard times (please check with the reservation staff about our driving schedule).  Seven-night programs include 3 Swedish (60 min. each) massages. Extra massages and activities are available for additional cost.

NOT INCLUDED in the Mountain Trek Program Price: air fare or transportation costs (other than standard Castlegar airport transfers), airport departure taxes, baggage insurance, any expenses related to delay, early departure, or cancellation of a trip whatsoever, hot springs passes, taxes, and gratuities for staff. There is a menu of optional extra services and products included in our brochure and web site.

Program prices are comprised of the following: accommodation ($75/day), meals ($50/day), provincial tax ($8/day), federal tax GST (approx. $33.95 per day), program and services (balance of total).

Call 1-800-661-5161 (toll free USA and Canada), 1-250-229-5636 (Worldwide), or email: info@hiking.com to make your reservations.


Super, Natural Spa

Mountain Trek Fitness Retreat & Health Spa,
Box 1352, Ainsworth Hot Springs, British Columbia, Canada V0G 1A0
1-800-661-5161
www.hiking.com
info@hiking.com